Your hostess can't pick up at 7pm Saturday. Loman.ai data says mid-volume restaurants miss 30 to 40 percent of inbound calls during the rush, and each one is worth $35 to $50 in lost cover. The BOQ chatbot answers reservations, takeout, dietary, and patio questions while the kitchen ticket printer is screaming. After-hours too.
Fresh perch, slow-cooked ribs, and a patio that catches every sunset over Presqu'ile Bay. Walk-ins welcome. Reservations strongly suggested for Friday and Saturday.
Two seatings: 5:30pm and 7:45pm. Bar seating walk-in only. Patio service to 9pm weather permitting.
The Captain's Room overlooks the marina. Set menu from $48 per head. Two weeks notice for bespoke pairings.
No PDFs to upload. No spreadsheets to format. The bot reads your existing site, extracts hours, menu, dietary notes, parking, and contact info, and is answering live questions inside 90 minutes. You review every answer before it goes live.
Drop in any current site. Wix, Squarespace, WordPress, OpenTable mini-site, even a Linktree. We pull what's there and flag the gaps.
For demo purposes the sample URL is pre-filled.
These ten alone account for roughly 60 percent of the inbound calls a mid-volume restaurant fields. Your bot answers them in 1.4 seconds, in plain English, sourced from your own site. Not a generic chatbot reciting the open web.
Your hostess is human. She is also seating, running drinks to table 6, and explaining the perch special. The chatbot does the parts that don't need her hands.
Reads availability, suggests time slot, holds the table, fires confirmation SMS. Matches party size to your two-top, four-top, and patio inventory.
Pickup vs delivery, kitchen close cutoff, allergen flags, payment link. Sent straight to the kitchen ticket queue, no phone call needed.
Hours, dietary, patio policy, parking, private dining, dogs, kids menu, corkage. Sourced from your own site, never the open web.
The 11pm "are you still serving" voicemail dead-end becomes a logged enquiry with a pre-set 9am callback. No more dead air.
Party size, target date, dietary mix, set menu vs a la carte. Routes the brief to ownership when budget signal is strong.
Birthday party of 20. Wedding rehearsal. Corporate group from the base. SMS to the owner with full transcript so the human takes the call back.
A regular finds The Lighthouse Pub on Friday evening, types a question into the corner of the homepage. The chatbot reads availability from OpenTable, holds the table, fires the SMS confirmation, and logs the lead. Hostess never picked up the phone.
The Lighthouse Pub · Brighton, Ontario · Friday 7:13pm · party of 4 for Saturday 7pm.
Pulled OpenTable availability, applied your house rule (party of 4 needs a true four-top, not two two-tops pushed together), checked patio heater season window, flagged the celiac to the kitchen ticket, and sent SMS confirmation. All in 88 seconds.
If the hostess had been on a call with table 9 and missed this, the guest would have tried OpenTable direct, seen no 7pm slot, and gone to The Boathouse next door. Loman.ai puts the average lost-cover value at $35 to $50 per head. Four people, $200 plus. Multiplied across a Friday rush, that's the bot paying for itself.
Tier 1 is the chatbot that closes the FAQ and reservation gap on your site. Tier 2 adds a voice agent that answers your phone line so you stop missing the 6pm Saturday call entirely. Tier 3 layers in marketing so the bot doesn't just answer, it gets seen.
A menu that hasn't been touched in 11 months tells Google your restaurant might be closed. The bot flags it to the owner and offers the upsell directly, not through a sales rep on a Tuesday cold-call.
Your menu page hasn't been updated since June. Google's freshness signal has dropped you two positions on "best perch dinner Brighton" since August. We can refresh the menu, rewrite the seasonal specials, and ship a content pack for SEO.
No web designer ticket. No "I'll get to it Monday." You type the change in plain English. The bot confirms it, pushes through the WordPress connector, and shows you the live result before service starts.
Friday 4:42pm. Owner texts the bot direct.
The bot used the WordPress connector to push a scheduled banner. Owner reviews from any phone, no admin login needed.
Same connector handles: holiday hour changes, menu price updates, "patio open today" flags, special-event banners, gallery photo swaps. Owner types, bot pushes, site updates.
Guest asks "what's in the perch dinner?" The bot doesn't paste a wall of text. It scrolls your menu page to the perch row, glows it amber, and answers the question in one line. Demos beautifully on the call. Closes loops in chat.
No screenshot scrolling. No "scroll down to the seafood section." The bot moves the page for the guest. Time to answer drops from 30 seconds to 4.
90-minute onboarding. Trained on your real menu, hours, and reservation rules. Live before service tonight.